Policies
Refund & Cancellation Policy
Cancellation, rescheduling and refund terms for services and packages.
- Cancel or reschedule free with 24 hours notice.
- Unhappy with a service? Tell us within 7 days.
- Unused package sessions refundable within 14 days if none used.
- Refunds return to your original payment method in 5–10 business days.
Cancellations and rescheduling
Please give at least 24 hours notice to cancel or reschedule. Changes with enough notice are free. Late cancellations or no-shows may be charged up to 50% of the service price.
Single services
If you are unhappy with a service, tell us within 7 days and we will make it right with a corrective visit or a refund of that service at our discretion. Services already received cannot be refunded after 7 days.
Packages
Unused sessions in a package may be refunded within 14 days of purchase if no session has been used. After a session is used, unused sessions are refunded at the single-service price less the discount already received, or can be converted to credit. Packages expire 6 months from purchase.
How refunds are paid
Refunds go back to the original payment method within 5–10 business days. For purchases paid with Affirm or Cherry, we notify the lender, who adjusts or cancels your plan under their terms. Any interest or fees already paid are handled by the lender.
Gift cards
Gift cards are not refundable for cash except where required by law.
Effective October 2026. Questions: (918) 809-9794 · mail@tresorrarespa.com · 100 Branson Landing, Unit 306, Branson, MO 65616